question?
Saturday, March 14, 2009
this afternoon, my staff (st) came up to me on the shopfloor.
st: **, a customer wants to speak to a manager.
me: regarding?
st: he wants to know what is the difference between '3 for 2' and 'buy 2, get 1 free'? and i don't now how to tell him?
me: doesn't he know it's the same meaning but different words of phrasing it?
st shrugged...
i then explained.
me: '3 for 2' is buy any 3 books (show st my 3 fingers) and pay for 2 (show st my 2 fingers).
'buy 2, get 1 free' is buy any 2 books (show st my 2 fingers) and get 1 other free (show st my
3 fingers).
me: you get it? show him your fingers. if the customer still don't understand, let me know.
st smiled and went off to look for the customer.
i stood by the side and watched her explained to him.
he actually thought '3 for 2' is buy 3 books for 2 DOLLARS! buy 2 books for the price of 1!
and you wonder, people buy books to read and yet can't read simple english.
